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| Q. |
What methods are there for connecting to the equipments? |
| A. |
There’s two ways to connect to the equipments.
You can get connected by either logging-in in the CLI mode or EMS by using its own program.
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| Q. |
When trying to connect to the console via RS232C Serial Cable, how should the terminal program be configured? |
| A. |
Bit/Sec : 115200
Databit : 8
Parity: 1
Stop bit : 1
Flow Control : none
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| Q. |
Does the equipment provide a separate system monitoring page? |
| A. |
Does the equipment provide a separate system monitoring page?
Monitoring page is offered on the web. When the administrator and equipment are able to get online, you can access the page with the equipment’s IP address (PC & UTM must be online) as follows:
1. Start-> Programs -> Run Internet Explorer
2. At the address car of the browser, type in https://(corresponding equipment’s IP)
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| Q. |
When the administrator wishes to access the web monitoring page, what are the ID & password?? Also, how do you create an account? |
| A. |
To access the web monitoring page, do as follows:
1. Start-> Programs -> Run Internet Explorer
2. At the address car of the browser, type in https://(corresponding equipment’s IP)
ID for creating and modifying is different from the monitoring ID.
When creating an account, use the ID & password provided below:
ID: manager@,
Passoword: manager@utm
If you would like to only use the monitoring function, use the ID & password below:
ID : admin@,
Password : admin@ips
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| Q. |
How do I set up the equipment? |
| A. |
You can set up basic IP and NMS registration in the CLI mode and for more detailed options, use EMS by using its own program.
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| Q. |
After setting up the firewall, I can’t get online.? What do I do? |
| A. |
The UTM equipment’s standard firewall policy is dropping packets. Therefore, if there’s no firewall policy present, the packets will be dropped.? Rules concerning the connection have to be created or there must be set rules for packets so they know what to accept and what not to.
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| Q. |
How do you do the mapping from a private network to a public network? |
| A. |
For 1:1 NAT option, you have to both apply S-NAT and D-NAT. S-NAT is the outgoing route from a packet (private starting point) and D-NAT is the incoming route into the packet.
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| Q. |
Are there any other additional functions besides firewall and IPS? |
| A. |
We offer additional functions such as NTP, DHCP server, SNMP and Syslog forwarding functions.?
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| Q. |
What do I when the internet suddenly slows down? |
| A. |
-When internet slows down while using the product, it probably has reached the limit of your bandwidth speed.? You should go to the traffic status on the monitoring page and check the bandwidth usage.
-? Internet could be slowed down from development of worm.? Please check the equipment’s CPU, memory and traffic status.? Also, check the status of all sessions and determine which PC is consuming excessive bandwidth.
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| Q. |
I’ve configured the NAT policy but I still can’t go online. What do I do? |
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- Check if you have determined the NAT policy correctly again.
- Check if the outgoing communication routes are existent or not.? Determine of the problem is from either routing, firewall or NAT rules
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| Q. |
I can’t log on to some sites.? What do I do? |
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Either IPS rules or firewall policy have dropped some packets.? Check the IPS and firewall logs.
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| Q. |
Some sites say they have been blocked, what do I have to modify? |
| A. |
There are three different blocking options:? URL blocking, blocking of pages according to KISCOM and contents blocking.? Please go to this option tab and check for more detailed information.
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